Privacy Policy

Introduction

Welcome to PoYo AI (poyo.ai). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our AI API platform, and tell you about your privacy rights and how the law protects you.

Important Information

PoYo AI is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this privacy policy).

If you have any questions about this privacy policy or our privacy practices, please contact us at [email protected].

The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username
• Contact Data: includes email address
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform
• Usage Data: includes information about how you use our website, API services, and which AI models you access
• API Usage Data: includes API keys, request logs, generation history, and usage statistics
• Content Data: includes prompts, images, videos, music, and chat data you submit through our AI API services
• Billing Data: includes payment information and transaction history for credit purchases

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our AI API platform and services
• To process API requests and generate content using AI models (image, video, music, chat)
• To manage your API keys and monitor usage limits
• To process credit-based payments and manage your account balance
• To provide technical support and respond to your inquiries
• To notify you about changes to our Service, new AI models, or API updates
• To gather analysis or valuable information to improve our Service and API performance
• To monitor API usage, detect abuse, prevent fraud, and ensure service quality
• To comply with legal obligations and enforce our Terms of Service

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption to protect your API keys and store them securely. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. All data transmission occurs over secure HTTPS connections.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. API request logs and generation history are retained for service improvement and support purposes. You can request deletion of your data by contacting us at [email protected].

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

Third-Party Services

PoYo AI integrates with various third-party AI model providers to deliver our services. We ensure that all third-party services meet our security and privacy standards. Your data may be processed by these providers solely for the purpose of fulfilling your API requests.

Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. For more details, please see our Cookie Policy.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. Material changes will be communicated via email to registered users.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: [email protected]
• By visiting our website: poyo.ai